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Kenneth Blanchard
Books by Kenneth Blanchard
Customer Mania!
It's Never Too Late to Build a Customer-Focused Company
With Jim Ballard and Fred Finch
In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a people-oriented, performance-driven, customer-first organization.
Trade Paperback
LIST PRICE $16.00
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