Mike Bracken

Around the world people are increasingly asking their leaders a simple question: “Why can’t you fix this?” The frustrations vary across governments and organisations, but they share a pattern. Benefits systems buckle under stress. Platforms shape public discourse with little public accountability...

This book is for people worrying about their sinking ship. Based on experience, it is a guide for navigating the blockers, buzzwords and bloody-mindedness that doom any analogue organisation trapped into thinking that while the internet has changed the world, it won't change their world.Companies...